Returns & Exchanges

At cofoglobal, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all eligible retail items. If your order doesn't meet your expectations, our dedicated support team is here to ensure a smooth and transparent exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Log into your cofoglobal account and navigate to the order history section to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Prepare the Package

  Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves your return, a refund will be processed back to your original payment method within 5 to 7 business days.